Shipping policy

Thank you for shopping with ElexiGo. We are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy below for full details.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed and shipped, you will receive a confirmation email with tracking details.

Shipping Time

Estimated delivery times vary depending on your location:

• USA: 7–10 business days

• International: 7–10 business days
  
  
  

Please note that delivery times are estimates and may vary due to external factors such as customs delays or carrier issues.

Shipping Charges

Shipping costs are calculated at checkout based on your location and the shipping method selected. Occasionally, we may offer free shipping promotions, which will be clearly displayed on our website.

Order Tracking

Once your order has shipped, you will receive a tracking number via email so you can monitor your shipment in real time.

Delays

While we strive to deliver orders on time, delays may occur due to high demand, weather conditions, or logistics issues beyond our control. ElexiGo is not responsible for delays caused by shipping carriers.

Incorrect Address

Please ensure your shipping address is accurate at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

Lost or Damaged Packages

If your package arrives damaged or is lost in transit, please contact us within 48 hours of delivery, and we will work with the shipping provider to resolve the issue.

Contact Us

For any shipping-related questions, please contact our support team at: